Amazon Account Management Services for Amazon Seller and FBA businesses. Our all-in-one services include everything from listing creation and optimization, to eCommerce marketplace operations, demand planing, logistics and fulfillment and Amazon PPC Services. We can either provide Amazon full services and take over all aspects of managing your Seller Central account, or supplement your internal team and capabilities.
Common Amazon Account Management Issues and Challenges
As a full service Amazon agency that is run by former sellers that have achieved 7-figure brand exit we have an expert level of understanding of all aspects of managing and an Amazon Seller Central account. Here are some common challenges that FBA businesses face.
Inventory Management
This area is critical for Amazon FBA businesses and includes everything from effective demand planning to avoiding overstocking fees and preventing stock outs.
Review Management
Negative user reviews are a significant risk factor that can seriously harm your sales. In many cases, the root cause of poor reviews are either logistics issues, or a lack of quality assurance.
Fulfillment & Operations
Mishandled inventory is one of the most reported Amazon third-party seller problems. We have all been there, products end up getting lost in the Amazon supply chain and sales are foregone.
Rising Cost of Advertising
Cost-per-clicks (CPCs) of Amazon ads tend to increase over time and even established Sellers can get crowded out and find it difficult (and time-consuming!) to compete for high-converting keywords.
Streamline Your FBA Business with Expert Amazon Seller Management
$600M+
Sales since 2021
+30%
Average Market Share Increase
45+
Total Team Years of Amazon Experience
Our Amazon Management Services
Seller Central Management
We oversee your Seller Central account’s health, performance metrics, and overall compliance to ensure your Amazon store runs smoothly and meets Amazon’s standards and requirements.
Amazon Listing Creation & Optimization
Listing optimization goes beyond just Amazon SEO and also includes improving A+ content, product images and creating videos where appropriate. This helps improve conversion rates and to turn more visitors into shoppers.
Amazon SEO
Based on keyword research and leveraging experienced copywriters we craft compelling Amazon product listing copy (ASIN titles and bullet points). We also optimize backend keywords to boost your organic visibility and drive high-converting traffic.
Amazon PPC Management
From campaign setup to optimization, we ensure your ad spend delivers maximum returns, helping you reach the right audience at the right time. Thanks to our very own, proprietary Amazon PPC software we are able to optimize bids dynamically, 24/7.
Inventory, Logistics & Fulfillment
We streamline your FBA operations by tracking inventory levels, avoiding stock outs, and managing fulfillment to keep your store running efficiently.
Review Management & Customer Service
Our dedicated team handles inquiries, resolves issues promptly, and ensures a positive buying experience which is critical to ensuring positive user reviews.
Brand Protection
We can take care of everything from helping you enroll in Amazon Brand Registry, to identifying and flagging infringing listings and IP infringements via the Amazon violation reporting process to protect your brand against counterfeiters and unauthorized sellers.
Demand Planning
Out of stock situations can severely harm your sales velocity, tank your listings’ organic search rankings and basically undo a lot of progress you have made as an Amazon Seller. We utilize a set of advanced forecasting techniques to account for seasonality, Prime Day, Cyber Week etc.
Reclaim Lost Revenue
We recover costs from unreturned customer refunds by leveraging Amazon's policies on customer returns. The key is to identify refund transactions where the product was not returned within the 60 days post-refund timeframe.
Creative Asset Creation for Amazon
From professional product photography to A+ Content and brand videos, we create visually engaging assets that captivate buyers and enhance conversion rates.
Customized Reporting and Analytics
We provide regular monthly reporting on all relevant metrics and KPIs, spanning operations, Amazon SEO and of course Amazon advertising performance. This helps surface actionable insights that increase operational efficiency.
We switched to SellerMetrics for Amazon PPC management after 6 months of flat sales. With their help, we are back to growing 5–10% each month while keeping our TACOS below 15%. We have a dedicated account manager, and if we need more help, Rick is always available
Janelle M
I've been enjoying working with SellerMetrics for almost a year now. The SellerMetrics team goes above and beyond. They make it easy and stress-free, which is exactly what you want from an agency. It's nice to have someone on your side who knows everything there is to know about advertising on Amazon. If you're looking for a great Amazon PPC company, I really like SellerMetrics.
Nick Jackson
Using SellerMetrics Amazon PPC managed service allows me to free up my time for the other things that matter. I have been impressed with the team’s data-driven approach. Unlike other Amazon PPC agencies, their methods are cutting edge, transparent and it works!
Jessica Brandt
SellerMetrics is the one-stop shop for all your Amazon Advertising needs. Whether you’re a first-time user, who simply wants to press a single button to create a high performance fully automated campaign structure or a veteran of PPC who wants to manage their campaigns directly but save time using SellerMetrics’ intelligent bulk and filtered changes, this is the platform for you.
Ralph Kern
What is Amazon Account Management?
Managing an Amazon account involves numerous complex and interlinking tasks, such as optimizing product listings, managing PPC campaigns, tracking inventory, handling customer services, and ensuring policy compliance. To really help you take your FBA business to the next level, expert-level knowledge is required at every level. The video series below features our founder Rick Wong deep-diving into several of these topics.
How we deliver Full Service Amazon Management Services
Our Integrated eCommerce Marketplace Solutions - Walmart and DTC
While Amazon is the largest ecommerce marketplace in the US, many of our clients are also venturing into other platforms, such as Walmart, or are establishing strong own brand websites. Please reach out to us to learn how we can support you across multiple sales channels.
Amazon Account Management Services cincludes listing optimization, PPC management, customer service, inventory management, and compliance to streamline operations and boost Amazon FBA sales.
2. Why should I outsource Amazon account management?
Outsourcing saves time and ensures experts handle complex tasks like advertising, inventory, and customer service, letting you focus on growth.
3. How can your account management services improve my sales?
We have extensive experiences optimizing listings, managing PPC for better ROI, and ensuring compliance, increasing ASIN visibility, improving customer satisfaction, and boosting conversion rates.
4. What services are included in account management?
5. Do I need to be brand-registered to work with you?
Brand registration isn’t required but unlocks tools like A+ Content and Brand Analytics. If desired, we can assist you with enrolling in Amazon Brand Registry.
6. Can you help with brand protection?
Yes, we use tools like Amazon Brand Registry to combat counterfeiters and unauthorized sellers, protecting your brand.
7. How long does it take to see results?
That depends on what the main bottlenecks with your account are. While Amazon PPC improvements, for instance, can occur fast, improving Amazon SEO and or resolving operational problems may take months.
8. Do I retain control of my Amazon account?
Yes, you keep full ownership and control. We collaborate and get your approval for major decisions.
9. Can you provide custom reports?
Yes, we offer tailored reports on sales, ad performance, inventory, and account health to keep you informed.
10. Which industries do you specialize in?
We have worked with a wide number of clients spanning different industries such as: electronics, fashion, home goods, sports and leisure goods, consumer goods and more.