All-in-one Amazon Account Management Services

Amazon Account Management Services for Amazon Seller and FBA businesses. Our all-in-one services include everything from listing creation and optimization, to eCommerce marketplace operations, demand planing, logistics and fulfillment and Amazon PPC Services. We can either provide Amazon full services and take over all aspects of managing your Seller Central account, or supplement your internal team and capabilities.


Book a Free Consultation

Common Amazon Account Management Issues and Challenges

As a full service Amazon agency that is run by former sellers that have achieved 7-figure brand exit we have an expert level of understanding of all aspects of managing and an Amazon Seller Central account. Here are some common challenges that FBA businesses face.


Inventory Management

This area is critical for Amazon FBA businesses and includes everything from effective demand planning to avoiding overstocking fees and preventing stock outs.

Review Management

Negative user reviews are a significant risk factor that can seriously harm your sales. In many cases, the root cause of poor reviews are either logistics issues, or a lack of quality assurance.

Fulfillment & Operations

Mishandled inventory is one of the most reported Amazon third-party seller problems. We have all been there, products end up getting lost in the Amazon supply chain and sales are foregone.

Rising Cost of Advertising

Cost-per-clicks (CPCs) of Amazon ads tend to increase over time and even established Sellers can get crowded out and find it difficult (and time-consuming!) to compete for high-converting keywords.



Get Started

Streamline Your FBA Business with Expert Amazon Seller Management

$600M+

Sales since 2021

+30%

Average Market Share Increase

45+

Total Team Years of Amazon Experience

Our Amazon Management Services

Seller Central Management

We oversee your Seller Central account’s health, performance metrics, and overall compliance to ensure your Amazon store runs smoothly and meets Amazon’s standards and requirements.

Amazon Listing Creation & Optimization

Listing optimization goes beyond just Amazon SEO and also includes improving A+ content, product images and creating videos where appropriate. This helps improve conversion rates and to turn more visitors into shoppers.

Amazon SEO

Based on keyword research and leveraging experienced copywriters we craft compelling Amazon product listing copy (ASIN titles and bullet points). We also optimize backend keywords to boost your organic visibility and drive high-converting traffic.

Amazon PPC Management

From campaign setup to optimization, we ensure your ad spend delivers maximum returns, helping you reach the right audience at the right time. Thanks to our very own, proprietary Amazon PPC software we are able to optimize bids dynamically, 24/7.



Inventory, Logistics & Fulfillment

We streamline your FBA operations by tracking inventory levels, avoiding stock outs, and managing fulfillment to keep your store running efficiently.

Review Management & Customer Service

Our dedicated team handles inquiries, resolves issues promptly, and ensures a positive buying experience which is critical to ensuring positive user reviews.

Brand Protection

We can take care of everything from helping you enroll in Amazon Brand Registry, to identifying and flagging infringing listings and IP infringements via the Amazon violation reporting process to protect your brand against counterfeiters and unauthorized sellers.

Demand Planning

Out of stock situations can severely harm your sales velocity, tank your listings’ organic search rankings and basically undo a lot of progress you have made as an Amazon Seller. We utilize a set of advanced forecasting techniques to account for seasonality, Prime Day, Cyber Week etc.



Reclaim Lost Revenue

We recover costs from unreturned customer refunds by leveraging Amazon's policies on customer returns. The key is to identify refund transactions where the product was not returned within the 60 days post-refund timeframe.

Creative Asset Creation for Amazon

From professional product photography to A+ Content and brand videos, we create visually engaging assets that captivate buyers and enhance conversion rates.

Customized Reporting and Analytics

We provide regular monthly reporting on all relevant metrics and KPIs, spanning operations, Amazon SEO and of course Amazon advertising performance. This helps surface actionable insights that increase operational efficiency.

Ready to get started?

Contact us today for a free strategy consultation

Contact Us Today

Our Amazon Account Management Fee Structure - Transparent & Fair

Amazon Ads Management Focused

$1,500 for one Marketplace + 50% thereafter


Maximizing Ad Generated Revenue at Profitable ACoS


  • Full Management of Amazon Ads Account
  • Campaign Creation
  • Search Term Discovery (Harvesting)
  • Keyword Negation
  • Bid Management
  • Ad Hoc Strategy and Consulting
  • Keyword Ranking using Amazon Ads
  • Ongoing P&L Tracking
  • Bi-Weekly Reporting
  • Use of our internal Ads Software SellerMetrics

Full Service Amazon Management

$2,800 for one Marketplace + 50% thereafter


Full-Scale Amazon Ads & Seller Central Account Management

  • Includes all Services listed under Amazon Ads Management
  • Any issues with Amazon Seller Support
  • Any keywords or marketplace research required
  • Amazon Storefront Design and/or Optimization
  • Inventory Forecasting
  • Ad Hoc Strategy and Consulting
  • Amazon Review Management (Vine Reviews)
  • Up to Two monthly product launches
  • Ongoing P&L Tracking
  • Bi-Weekly Reporting
  • Use of our internal Ads Software SellerMetrics

Full Service Amazon Management PLUS+

$3,500 for one Marketplace + 50% thereafter


Full-Scale Amazon Ads & Seller Central Account Management PLUS Google & Metas Ads and Influencer Management

  • Includes all Services of the Amazon Ads Management and the Full Service Amazon Management package
  • Off Amazon Marketing and Advertising (Meta and Google Ads Marketing)
  • One daily Amazon Post
  • Influencer Management
  • Landing Page/Post Purchase Marketing
Contact Us Today

Testimonials from our clients


We switched to SellerMetrics for Amazon PPC management after 6 months of flat sales. With their help, we are back to growing 5–10% each month while keeping our TACOS below 15%. We have a dedicated account manager, and if we need more help, Rick is always available

I've been enjoying working with SellerMetrics for almost a year now. The SellerMetrics team goes above and beyond. They make it easy and stress-free, which is exactly what you want from an agency. It's nice to have someone on your side who knows everything there is to know about advertising on Amazon. If you're looking for a great Amazon PPC company, I really like SellerMetrics.

Using SellerMetrics Amazon PPC managed service allows me to free up my time for the other things that matter. I have been impressed with the team’s data-driven approach. Unlike other Amazon PPC agencies, their methods are cutting edge, transparent and it works!

SellerMetrics is the one-stop shop for all your Amazon Advertising needs. Whether you’re a first-time user, who simply wants to press a single button to create a high performance fully automated campaign structure or a veteran of PPC who wants to manage their campaigns directly but save time using SellerMetrics’ intelligent bulk and filtered changes, this is the platform for you.

What is Amazon Account Management?

Managing an Amazon account involves numerous complex and interlinking tasks, such as optimizing product listings, managing PPC campaigns, tracking inventory, handling customer services, and ensuring policy compliance. To really help you take your FBA business to the next level, expert-level knowledge is required at every level. The video series below features our founder Rick Wong deep-diving into several of these topics.

How we deliver Full Service Amazon Management Services

Amazon Customer Return Reimbursements Step-by-Step Guide


  • Unlock Hidden Refunds: Discover how to claim back unreturned refunds from Amazon with precise date tracking.
  • Master Data Analysis: Learn the exact steps to identify eligible refunds and filter out ineligible items.
  • Effortless Tracking: See how a simple spreadsheet can streamline your claims process and save you time.
  • Pro Claim Submission Tips: Maximize approvals by submitting in perfect batch sizes.

Effective Cash Flow Management for Amazon Sellers


  • Struggling with Cash Flow? Learn why it’s the lifeline of every Amazon business and how to manage it effectively.
  • Avoid Costly Cash Crunches: Discover how payout delays and inventory costs can derail your growth—and how to stay ahead.
  • Effective Cash Forecasting: b>See how a simple 60-day spreadsheet can save your business from financial surprises.
  • Find Cash Solutions That Work: Explore smart ways to handle shortages, from savings to external financing.
  • Scale Without Limits: Uncover how top sellers use financing to fuel growth despite rising interest rates.

How to use Amazon Brand Registry to get rid of Listing Hijackers


  • Safeguard Your Business: Uncover why trademarks and Brand Registry are your best defenses.
  • Losing Sales to Hijackers? Learn how unauthorized sellers damage your listings and hurt your profits.
  • Fight Back with Brand Registry: Discover how to use Amazon’s Report a Violation" tool to remove hijackers.
  • Step-by-Step Guide: See the exact process to report counterfeit sellers and protect your brand.

How To Remove Negative Product Reviews on Amazon


  • Turn Negative Reviews Around: See how brand-registered sellers use courtesy refunds to address negative feedback.
  • Remove Problem Reviews: Discover how to report violations like shipping, pricing, or profanity for fast removal.
  • Pro Tips for Reporting: Get the exact steps to submit detailed reports that increase your chances of success.

Book a Free Consultation

Three Reasons to Choose us as Your Amazon Management Agency


Founded by Sellers

Our agency was founded by Rick Wong, a former Amazon Seller who achieved a 7-figure brand exit.

Results Focused

We look at your FBA business holistically. Starting with the lowest hanging fruits to boost sales.

Proven Track Record

Since 2001 we have helped our 30+ clients generate more than $600M in sales on Amazon.




Contact Us Today

Our Integrated eCommerce Marketplace Solutions - Walmart and DTC


While Amazon is the largest ecommerce marketplace in the US, many of our clients are also venturing into other platforms, such as Walmart, or are establishing strong own brand websites. Please reach out to us to learn how we can support you across multiple sales channels.

Case Studies


Improving Keyword Rankings to Grow Sales by 60%
($2.6M to $4.2M ARR)

Growing an F&B Brand's Amazon Sales by 80% YoY

Applying the 80/20 rules to Amazon PPC optimization

Dayparting strategy to increase ROI by 40%

KDP Author increases his KENP Reads increase 200% for Sci Fri fiction series

Advance low bid strategy to help a Yoga brand launch in Amazon Canada and UK

Level up your Amazon skills
with our resources


Amazon PPC Articles YouTube

Guides Amazon FBA Articles

FAQ for Amazon Account Management Services


1. What are Amazon Account Management Services?

Amazon Account Management Services cincludes listing optimization, PPC management, customer service, inventory management, and compliance to streamline operations and boost Amazon FBA sales.

2. Why should I outsource Amazon account management?

Outsourcing saves time and ensures experts handle complex tasks like advertising, inventory, and customer service, letting you focus on growth.

3. How can your account management services improve my sales?

We have extensive experiences optimizing listings, managing PPC for better ROI, and ensuring compliance, increasing ASIN visibility, improving customer satisfaction, and boosting conversion rates.

4. What services are included in account management?

We can tailor our service offerings to match your specific needs. Typically, we help our clients in these areas: Typical services include Inventory tracking, Customer service, Amazon SEO Services, Google Ads for Amazon Listings, Amazon Listing Optimization Service, Amazon Advertising Management, Compliance monitoring and Reporting and analytics.

5. Do I need to be brand-registered to work with you?

Brand registration isn’t required but unlocks tools like A+ Content and Brand Analytics. If desired, we can assist you with enrolling in Amazon Brand Registry.

6. Can you help with brand protection?

Yes, we use tools like Amazon Brand Registry to combat counterfeiters and unauthorized sellers, protecting your brand.

7. How long does it take to see results?

That depends on what the main bottlenecks with your account are. While Amazon PPC improvements, for instance, can occur fast, improving Amazon SEO and or resolving operational problems may take months.

8. Do I retain control of my Amazon account?

Yes, you keep full ownership and control. We collaborate and get your approval for major decisions.

9. Can you provide custom reports?

Yes, we offer tailored reports on sales, ad performance, inventory, and account health to keep you informed.

10. Which industries do you specialize in?

We have worked with a wide number of clients spanning different industries such as: electronics, fashion, home goods, sports and leisure goods, consumer goods and more.